We will be updating a central piece of SMTP software in Heysender. This will result in a downtime on the incoming SMTP service lasting a few minutes where the SMTP service will not respond to connection requests. Afterwards, the incoming SMTP service will be running but all outgoing e-mail will be caught and saved for later delivery while we update the software.
The date and time of the update is:
Tuesday 21st of January 2025 from 20:45 CET to 22:45 CET
We expect the entire process to take 1-2 hours from start to end. For the first few minutes no incoming SMTP requests will succeed and afterwards there will be a delay of up to 2 hours on outgoing e-mail.
If you have any questions regarding the update please do not hesitate to get in touch with support.
We have updated and started all services now and e-mail should start flowing within minutes.
We're still running updates but we expect to be up and running soon'ish. We will update this space as soon as we are up and running.
We have started caching all incoming e-mail and updating the software package. All e-mail will be held in cache until the update is done.
We're preparing for the update which will begin at 9pm CET.
