heysender - S3 issues again – Incident details

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S3 issues again

ResolvedMajor outage21 hours 6 minutes

Affected

App

Major outage from 12:14 PM to 12:40 PM, Degraded performance from 12:40 PM to 9:20 AM

API

Major outage from 12:14 PM to 12:40 PM, Degraded performance from 12:40 PM to 9:20 AM

  • ResolvedUTC

    All services are back to normal. We are in touch with our provider about how to solve this issue for good.

  • MonitoringUTC

    We're sending emails again but we're not storing HTML and text content or attachments. We'll update when this changes.

  • IdentifiedUTC

    Once again our hosting provider has issues with S3 hosting. We are making changes in order to handle the issue but mail queues should be up and running again soon. New update in 20 minutes.